Privacy Policy
1. GENERAL
We committed to protecting and respecting your privacy. We collect your personal information in order to provide and continually improve our products and services. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
2. HOW WE COLLECT INFORMATION
a) Through the website: We may collect information through the website when you visit. The data we collect depends on the context of the interactions with our website.
a) Through business interaction: We may collect information through business interaction with you.
c) From other sources: We may receive information from other sources, such as public database; joint marketing partners; or social media platforms.
3. INFORMATION WE COLLECT
a. We collect information primarily to provide better services to all of our customers.
b. When You visit Our Website, some information is automatically collected. This may include information such as the operating system (OS) running on your device, internet Protocol (IP) address, access times, browser type, and language, and the website you visited before Our Website. We also collect information about how You use Our products and services.
c. We automatically collect purchase or content use history, which we sometime aggregate with similar information from other customers to create features such as Best seller, Top Rated, etc.
d. The full Uniform Resource Locator (URL) clickstream to, through and from Website (including date and time); cooke number; products and/or content you viewed or searched for; page response time; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs).
e. We automatically collect information using “cookies”. Cookies are small data files stored on your hard drive. Among other things, cookies help us improve our Website, Our marketing activities, and your experience. We use cookies to see which areas and features are popular and count visits to Our Website.
f. Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable.
g. By using this Website, you are agreeing that We may advertise your feedback on the Website and marketing materials.
h. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
i. If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, We may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.
4.HOW WE USE INFORMATION
We use the information collected through this Website as described in this policy and we may use your information to:
I. Improve our Website, Services, and how we operate business;
II. Understand and enhance your experience using Our Website, Products and Services;
III. Personalise our products or services and makes recommendations:
IV. Provide and deliver the products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your request, comments, and inquiries;
VII. Create and manage the online accounts you manage on our Website;
VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
IX. Communicate with you about promotions, upcoming events, and news about products and services;
X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, deletion, or investigation, including of cyber incidents, prosecution, and punishment of offence;
XI. Protect, investigate, and deter against fraudulent, unauthorised, or illegal activity.
5.COOKIES
a. To optimise our web presence, we use cookie. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps us to learn more about your interests and provides you with essential features and services, including: keeping track of items stored in your shopping basket; conducting research and diagnostics to improve the content, products and services; preventing fraudulent activity; and improving security.
b. Our cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not able to ass items to your shopping basket, proceed to checkout, or use any products or services that require you to sign in.
c. Approved third parties also may set cookies when you interact with our services.
d. Third parties including search engines, providers of measurement and analytics services, social media networks, and advertising companies.
e. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Us.
f. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services.
6.DATA SECURITY
a. We take due care to protect customer date. Technical measures are in place to prevent unauthorised or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorised usage.
b. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UID’s and login credentials to be transmitted securely.
c. We follow the Payment Card Industry Data Security Standards (PCI DSS) when handing branded credit cards from the major card schemes.
d. We maintain physical electronic and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
e. We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorised access, disclosure alterations and destruction. It Is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your contacts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
f. It is important for you to protect against unauthorised access to your password and your computers, devices, and applications. Be sure to sign off when you finish a shared computer.
g. The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
h. Information collected from you will be stored for such period as required to complete the transaction entered into with you such period as mandated under the applicable laws.
7.SOCIAL NETWORK
This Website incorporates plugins and/or button for social networks, in order to allow easy sharing on your favourite social networks. These plugins are programmed so as not set any cookies when assessing the page to safeguard the privacy policy of users. Cookies may be set if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.